Help section

In this section you can find help to issues related to using this photo service.

If you still haven't solved your problem after reading this section, please contact us on email or phone.

Problems signing in as new user
If you get an error while signing up, your email adress is probably already signed up to an online account. You may either try to sign in or ask for a new password.
Send me my password.
If you have changed your email account, please contact us.

To sign in on our photo service, your internet browser
must support cookies and scripting. You may solve this problem by restore your internet browser to default settings. Choose Tools->Internet Options->Advanced. Then choose "Restore defaults" (just above the OK and Cancel buttons).


If you still can't solve the problem, please contact us on email or phone.

Uploading images
We have several different methods for uploading images from your computer to your online photo account. We want to offer our services to all users either you have a mac or pc. Our uploading images also support the most common internet browsers and operating systems.

We have collected all our methods on one site so you easily can find the best uploading method for your computer.

Read more about uploading images here

Troubleshooting producing pictures
Frequently asked questions concerning production methods, editing, colour adjustments etc when producing pictures on our photo lab.
Read more here

Troubleshooting step-by-step editor.
The most common error appears if the user is not signed in. Always sign in BEFORE you start creating your gift, calendar or card . We also recommend to upload your images to an online account before you start our editor.

You also need Internet Explorer 6.0 or newer. You may check your version by choosing Help->About IE on top of your internet browser.

Downlaod the newest version of Windows Explorer here.

Sharing you pictures
If you sign up as a free member to our photo service, you may also share your pictures with friends and family. You may choose different levels of sharing, adjusting to your needs.
Read more about sharing here.

Tips for editing images
Sometimes your pictures doesn´t turn out as expected, and using a editing program is the final and only solution. Here is som tips on the most common errors, and what to do.
Read article

Better photographs?
10 tips on how to archieve better pictures while photographing.
Read tips

Recover lost pictures.
If you have lost pictures on your memorycard it's still possible to recover them by using PC Inspector Smart recovery. We have tested this software and can higly recomend it.
You can download the program for free here.

Other issues:

- Problems with your firewall
- Problems viewing albums/pictures

Our service is primarly made for Microsoft Internet Explorer 6.0. This is the most common internet browser. If you experience problems using Firefox, Opera or other internet browsers, you may solve this problem by changing to MS Explorer.

Storformat

Vi tilbyr printing av bilete på storformat plotter. Ikkje berre vanleg plakat,
men òg andre spennande strukturar.
Les meir her